Privacy Policy

Our Privacy Commitment

At Thalovarenqi, we take your privacy seriously and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you use our financial planning subscription service and visit our website.

We handle your personal information in accordance with the UK General Data Protection Regulation (UK GDPR), Data Protection Act 2018, and other applicable privacy laws. Your trust is essential to our relationship, and we work diligently to maintain the highest standards of data protection.

Information We Collect

We collect various types of information to provide you with personalised financial planning consultations and analytical reviews. Here's what we typically collect and how we obtain this information.

• • Contact details including name, email address, phone number, and postal address
• • Financial information relevant to planning consultations including asset values, income, and financial goals
• • Communication records including consultation notes, emails, and service interactions
• • Website usage data including pages visited, time spent, and technical information about your device

How We Use Your Information

We use your personal information exclusively to provide our financial planning services and improve your experience. Here are the primary purposes for which we process your data.

• • Providing personalised financial planning consultations and analytical reviews
• • Managing your subscription and processing payments for our services
• • Communicating with you about your consultations, appointments, and service updates
• • Improving our services based on feedback and usage patterns
• • Complying with legal and regulatory requirements applicable to financial services

Legal Basis for Processing

We process your personal data based on several legal grounds under UK GDPR, ensuring we have appropriate justification for each type of processing activity.

Primary Legal Basis: We process your data on the basis of legitimate interest for service provision and consent for marketing communications

Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We only share your data in limited circumstances and with appropriate safeguards in place.

• • With service providers who assist in delivering our services, subject to strict confidentiality agreements
• • When required by law, regulation, or valid legal process
• • To protect our rights, property, or safety, or that of our clients or others
• • With your explicit consent for specific purposes clearly communicated to you

Data Security Measures

We implement comprehensive security measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. These include encryption, secure data transmission, regular security assessments, and restricted access controls. However, no method of transmission or electronic storage is completely secure, and we cannot guarantee absolute security.

Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes outlined in this policy, comply with legal obligations, and resolve disputes. Financial planning records are typically retained for seven years after the end of our relationship, in accordance with regulatory requirements and professional standards.

Your Privacy Rights

Under UK data protection law, you have several rights regarding your personal information. You can exercise these rights by contacting us using the information provided in this policy.

• • Right to access your personal data and obtain copies of information we hold about you
• • Right to correct inaccurate or incomplete personal information
• • Right to request deletion of your personal data in certain circumstances
• • Right to restrict processing of your personal data under specific conditions
• • Right to data portability, allowing you to obtain your data in a structured format
• • Right to object to processing of your personal data for direct marketing purposes

Cookies and Website Analytics

Our website uses cookies and similar technologies to enhance your browsing experience and help us understand how you use our site. For detailed information about our cookie practices, please refer to our separate Cookie Policy.

View our Cookie Policy

Third-Party Links

Our website may contain links to third-party websites for your convenience and information. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.

Children's Privacy

Our services are not intended for individuals under the age of 18, and we do not knowingly collect personal information from children. If we become aware that we have collected personal data from a child without appropriate consent, we will take steps to delete that information promptly.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by posting the updated policy on our website and, where appropriate, by sending you a notification. The effective date at the top of this policy indicates when the current version was last revised.

Contact Information

If you have questions about this Privacy Policy, want to exercise your privacy rights, or have concerns about how we handle your personal information, please contact us at info@thalovarenqi.com or +44 7700 4285 9911.

Last Updated: August 25, 2025